Privacy Policy
Belle & Paws
At Belle & Paws, we respect your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and safeguard your information when you interact with us.
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1. Information We Collect
We may collect the following information:
- Owner name and contact details (phone number, email)
- Dog details (name, breed, age, health notes)
- Appointment and service history
This allows us to provide safe, personalised, and consistent care for your dog.
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2. How We Use Your Information
Your information is used to:
- Manage bookings and appointments
- Communicate with you regarding your dog and services
- Maintain grooming records for safety and consistency
- Send reminders or important updates
We do not sell or share your personal information with third parties for marketing purposes.
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3. Communication
By providing your contact details, you agree that we may contact you via:
- Phone call
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4. Data Protection
We take reasonable steps to ensure your information is:
- Stored securely
- Protected from unauthorised access
- Only accessed when necessary
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5. Photography & Media
We may take photos or videos of your dog for:
- Grooming records
- Social media or marketing
No personal owner information will be shared.
If you prefer your dog not to be featured, please let us know.
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6. Third-Party Platforms
We may use trusted platforms such as Fresha or Wix to manage bookings and website services.
These platforms may securely store your information in accordance with their own privacy policies.
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7. Your Rights
You may request to:
- Access your personal information
- Update or correct your details
- Request deletion of your data
Please contact us directly for any requests.
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8. Updates to This Policy
We may update this policy from time to time to reflect changes in our services or operations.
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9. Contact Us
If you have any questions about this policy, you may contact us at:
Email: info.belleandpaws@gmail.com